Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.Report -
In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.Report -
The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.Advice and Information -
With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.News -
The UK-wide PANORAMIC clinical trial is testing new antiviral COVID-19 treatments which can be safely taken at home.News -
Bowel Cancer UK has launched the Colonoscopy Confidence campaign to help you understand the importance of getting your bowel checked.News -
Walk the Walk is looking for amazing people to volunteer at The MoonWalk London, a breast cancer charity night walk, 14 - 15 May 2022.News -
Consider taking part in a research study to help identify gambling harms for individuals and others affected by gambling for the King’s College London, Bet Know More, GamCare and National Institute for Health Research (NIHR).Advice and Information -
Find out what you should do if you have symptoms of COVID-19, what local and national support is available to you and how you can help keep yourself and your loved ones safe.Advice and Information -
Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.News -
The UK Government has agreed to introduce legislation for advance statements. Because Black people experience more forced care, it is important to work with Black people to introduce advance statements in a way that works for them.Advice and Information -
Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.Report -
We visited Penerley Lodge to talk to staff and residents about the care on offer. This report contains our findings and recommendations to the service after our visit.Report -
Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.Report -
For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.Report -
Between January and March 2021, our Youth Board engaged with young people to understand their emotional wellbeing needs and how they would prefer to access support.Report -
This report focuses on Black, Asian and Ethnic Minority experiences of hospitals in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between April 2020 and March 2021.Report -
During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.Report -
We carried out a virtual Enter & View visit to the Swallows Care Home in January 2021. During our visit, we spoke with staff and family members about what life has been like in the care home for residents during the COVID-19 pandemic. Find out what they said by downloading our full report.Report -
The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.Report -
This report focuses on residents' experiences of pharmacies in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between October and December 2020.Report -
This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.Report -
During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.Advice and Information -
The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.Advice and Information -
All London residents can now create a personalised care plan that works for them.Advice and Information -
The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.Report -
We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.Report -
We visited Manley Court to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations we put to the service after our visit.Report -
We visited Penerley Lodge care home to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations put to the service after our visit.Report -
We visited Welcome Care home and spoke to staff and residents about the care and service they provide. This report contains our findings and recommendations put to the service after our visit.Report -
We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.Report -
We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.Report -
We explored young people's attitudes and experiences toward sexual health and healthy relationships, in the hope that it would raise awareness around the services that are available, the laws around healthy teenage relationships.Advice and Information -
The Lewisham Wellbeing Map is an interactive, community-led tool to help people find local locations and activities where they can connect, socialise, be active or learn in the London Borough of Lewisham.Report -
In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.Report -
Read what people told us about services in the last three months.Report -
Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.Advice and Information -
Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.News -
Lewisham Local and A.T Beacon Project have launched three drop in Beacon Hubs across Lewisham to provide health advice to anyone in the community.News -
Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.Report -
The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.