Patient experience spotlight: dental services

Report - 2 January 2021

This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.

This Patient Experience Report for Healthwatch covers dentists in six London boroughs for the period July - December 2020.

Findings

Dentists have performed well for Q2 & Q3 2020/21 across the six different boroughs.

Staff Attitudes, Treatment and Professionalism remain key areas for dentists to maintain high standards.

Our reviews show that the Covid-19 pandemic has altered the perspective of patients when visiting dentists as we have seen a far greater focus and importance given to the provision of clean premises and sanitised protective equipment

 

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Patient experience spotlight: dental services
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