AskFirst NHS App

The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.
AskFirst app

The AskFirst app, previously known as Ask NHS, is a 24/7 GP app that helps you access the help you need, when you need it.

Connect with your NHS GP

With this app, you can book, manage, cancel or check your appointments with your GP or clinician 24/7.

If you are not able to come to an in-person appointment, you can also go through the AskFirst app to meet with your GP using a video call.

24/7 health and social care advice

When using the AskFirst app, you are able to access the Health Care Assistant, an easy-to-use, interactive symptom checker which asks a series of questions to assess your symptoms in a clinically safe way.

Based on your symptoms, it then recommends the most appropriate onward care, including self-care advice via the NHS website, an appointment with a GP or healthcare professional, a GP call back, or directions to emergency care in Lewisham.

Downloading the AskFirst app

The AskFirst app was co-developed by GP provider One Health Lewisham, and commissioned by NHS Lewisham Clinical Commissioning Group (CCG) to support patients registered with a Lewisham GP to get easier access to care services.

It has received national recognition, having been a finalist for the HSJ Patient Value Award 2019 – Primary Care Initiative of the Year.

The AskFirst app is available on both IOS, Android phones and smart devices.

Download the app on the App Store for your Apple devices here.

Download the app on Google Play for your Android devices here.

Watch the short videos available on the AskFirst app's YouTube channel to get help with the app here.

Learn more about AskFirst here.