2020 - 2021 Annual Report

The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.

This year saw us have to quickly adapt the way we heard your voices.

We helped our residents by: 

  • Enabling the voices of 1,030 Lewisham residents to speak about the impact of COVID-19 and to be embedded within the borough’s COVID-19 recovery plan
  • Supporting the local vaccination roll-out by regularly promoting information and sharing insight from the experiences of residents
  • Delivering a weekly virtual Feedback Forum during April - July which gave 175 residents a platform to share their issues and ask questions about the virus and local response
  • Creating a dedicated COVID-19 resource which provided national and local information about the vaccine, testing and other key messages

Find out more by downloading our report below.

File download
2020 - 2021 Annual Report

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