The quality of care at Welcome Care Home
The residents and family members stated that they were happy with the care levels provided by the staff at Welcome Care Home.
The décor is in need of updating in places and there are some unpleasant odours in the main passageway and lounge areas.
Resident needs, are they met?
Residents were content that their needs were being met. Some residents mentioned that staff did not always attend to their needs promptly enough.
During the visit we did not observe a structured activity taking place. There was no planned programme seen during the visit but these do take place as residents made reference to activities in their feedback.
Some residents would like the opportunity to go out and would appreciate monthly outings.