1. Report -

    We explored young people's attitudes and experiences toward sexual health and healthy relationships, in the hope that it would raise awareness around the services that are available, the laws around healthy teenage relationships.
  2. Report -

    We visited Penerley Lodge care home to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations put to the service after our visit.
  3. Report -

    We visited Welcome Care home and spoke to staff and residents about the care and service they provide. This report contains our findings and recommendations put to the service after our visit.
  4. Report -

    We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.
  5. Report -

    In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.
  6. Report -

    Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.
  7. Report -

    We visited Manley Court to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations we put to the service after our visit.
  8. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  9. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  10. Report -

    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.
  11. Report -

    Read what people told us about services in the last three months.
  12. Report -

    We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.
  13. Report -

    In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.
  14. Page -

  15. Advice and Information -

    The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.
  16. Report -

    The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.
  17. News -

    Lewisham Local and A.T Beacon Project have launched three drop in Beacon Hubs across Lewisham to provide health advice to anyone in the community.
  18. News -

    The UK-wide PANORAMIC clinical trial is testing new antiviral COVID-19 treatments which can be safely taken at home.
  19. News -

    Bowel Cancer UK has launched the Colonoscopy Confidence campaign to help you understand the importance of getting your bowel checked.
  20. News -

    Walk the Walk is looking for amazing people to volunteer at The MoonWalk London, a breast cancer charity night walk, 14 - 15 May 2022.
  21. News -

    The Lewisham Disabled People's Commission has launched a survey across the borough to identify barriers faced by disabled residents in Lewisham.
  22. Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.
  23. News -

    Research published in March 2022 by the Care Quality Commission (CQC) found that two thirds of unpaid carers view a lower standard of care during the COVID-19 crisis as unacceptable, even with the massive pressures that care services and carers are under.
  24. Page -

    Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch Lewisham can help you develop skills, gain experience and make a difference in your community.
  25. Advice and Information -

    With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.
  26. Page -

  27. Report -

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.
  28. Page -

  29. News -

    Frailty has been identified by Lewisham’s Health and Care Partners as an area for specific focus for integrated delivery.
  30. Advice and Information -

    Find out what you should do if you have symptoms of COVID-19, what local and national support is available to you and how you can help keep yourself and your loved ones safe.
  31. Advice and Information -

    Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.
  32. News -

    The UK Government has agreed to introduce legislation for advance statements. Because Black people experience more forced care, it is important to work with Black people to introduce advance statements in a way that works for them.
  33. Advice and Information -

    Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.
  34. Advice and Information -

    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.
  35. Advice and Information -

    The NHS in England has published a ten-year plan setting its priorities for the future.
  36. Advice and Information -

    All London residents can now create a personalised care plan that works for them.
  37. Advice and Information -

    The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.
  38. Advice and Information -

    The Lewisham Wellbeing Map is an interactive, community-led tool to help people find local locations and activities where they can connect, socialise, be active or learn in the London Borough of Lewisham.
  39. Advice and Information -

    Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.
  40. News -

    Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.
  41. News -

    Consider taking part in a research study to help identify gambling harms for individuals and others affected by gambling for the King’s College London, Bet Know More, GamCare and National Institute for Health Research (NIHR).
  42. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a virtual visit on January 2022 over Zoom due to COVID-19 restrictions. During our videocall, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.
  43. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  44. News -

    Have Your Say on the Community Health Services in Lewisham!
  45. News -

    Have you been discharged from University Hospital Lewisham (UHL) in the past year?