1. Report -

    Through this report, Healthwatch Bromley and Lewisham draw attention to experiences of access to health and social care services faced by members of the Vietnamese community living in Lewisham.
  2. Report -

    This report presents the findings that emerged through our engagement. The recommendations that are provided, were led by the young people themselves and are included to support decision making and commissioning of services for them.
  3. Report -

    Through this report, Healthwatch Lewisham draw attention to experiences of access to health and social care services faced by members of the Tamil community living in Lewisham.
  4. Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the Turkish community living in Lewisham.
  5. Report -

    In late 2015, Healthwatch Lewisham engaged with communities that don’t speak English as their first language including Vietnamese, Tamil, Polish, Turkish and Refugee groups. We engaged with 95 individuals which covered a broad range of demographics. Many people engaged with were parents or carers and many recognised themselves as being disabled.
  6. Report -

    Through this report, Healthwatch Bromley and Lewisham draws attention to the experiences of access to health and social care services faced by members of the Polish community living in Lewisham.
  7. Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the refugee community living in Lewisham.
  8. Report -

    This study was conducted by Healthwatch’s Community Engagement Officer, who visited 5 food banks across the boroughs of Bromley and Lewisham. Those in attendance were informally interviewed about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough.
  9. Report -

    In our 2015 - 2016 annual report, we celebrate our growth on social media, the work of our volunteers, and our outreach at events across Lewisham.
  10. Report -

    Healthwatch Lewisham is proud to share our See Hear Now report which explores issues of access to health and wellbeing services for people with sensory impairments and learning disabilities.
  11. Report -

    This report documents the findings of the research, which took place from February and June 2016. The data was collected by visiting 10 sample pharmacies distributed across four different localities in Lewisham to ensure an even
    geographical coverage.
  12. Report -

    Learn what 173 residents told us about local health services in the last three months.
  13. Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.
  14. Report -

    We joined forces with Healthwatch Bromley to host a self care matters event to raise awareness of the importance of self care and managing health conditions. Read our report on the day.
  15. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during October and December. Our report focuses on people's frustration with booking appointments at GP practices and waiting times at University Hospital Lewisham.
  16. Report -

    We explored young people's attitudes and experiences toward sexual health and healthy relationships, in the hope that it would raise awareness around the services that are available, the laws around healthy teenage relationships.
  17. Report -

    We visited Penerley Lodge care home to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations put to the service after our visit.
  18. Report -

    We visited Welcome Care home and spoke to staff and residents about the care and service they provide. This report contains our findings and recommendations put to the service after our visit.
  19. Report -

    We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.
  20. Report -

    In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.
  21. Report -

    Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.
  22. Report -

    We visited Manley Court to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations we put to the service after our visit.
  23. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  24. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  25. Report -

    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.
  26. Report -

    Read what people told us about services in the last three months.
  27. Report -

    We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.
  28. Report -

    In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.
  29. News -

    The Office of National Statistics have produced an analysis into the prevalence of depression among adults
  30. Advice and Information -

    An interactive Wellbeing Map packed with local activities, events and locations in South East London has been produced.
  31. News -

    Take simple steps to improve and promote good mental health and wellbeing.
  32. News -

    Make a difference today and put your name forward to be a Governor of South London and Maudsley NHS Foundation Trust.
  33. News -

    This survey is to help the NHS and other health and care organisations in south east London better understand your views about your health, wellbeing and what is important to you right now.
  34. News -

    This screening video has been developed to support patients in South East London to complete their bowel screening FIT kit.
  35. Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.
  36. Report -

    A CQC report has been published for Manley Court Care Home, New Cross
  37. News -

    Affordable, reliable, and person-centred door to door transport.
  38. News -

    From the 1st April 2023 the new provider commissioned to deliver the service will be Alzheimer’s Society.
  39. News -

    Lewisham Council are consulting on their new dementia strategy and would like your views.
  40. Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.
  41. Report -

    A CQC report has been published for Domiciliary care service, Care Outlook (Forest Hill).
  42. Advice and Information -

    The best way to help protect your child against severe illness from polio, flu, measles, mumps, rubella, and other childhood diseases is to get them up to date with their routine vaccinations.

    If you or your child are not registered with a GP, they can still get free vaccinations – contact a GP surgery.

  43. Advice and Information -

    Do you #KnowTheHigh5 symptoms of bowel cancer?

  44. Advice and Information -

    We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.