Pharmacy services

This report documents the findings of the research, which took place from February and June 2016. The data was collected by visiting 10 sample pharmacies distributed across four different localities in Lewisham to ensure an even
geographical coverage.

Findings

Prescription advice, relatively short waiting times for dispensing and efficient service were amongst the highest scored.

A relatively small number of patients used their pharmacy as their preferred choice for seeking medical advice and most indicated GPs as their preferred option. However many people (67%) have sought advice on a current or a long term condition issue at the pharmacy.

A relatively small amount (25%) of people use additional services provided by the pharmacy with the highest number accessing smoking secession advice and a lower proportion using their pharmacy to obtain nutritional and physical exercise advice.

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Pharmacy services report

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