Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in September 2024, to Alexander Care Home in Ladywell. Operated by HC-One Ltd., the home specialises in residential care for older people with dementia. It also provides specialist care for long-term health conditions, including diabetes and heart disease.
Each quarter, we publish the experiences of patients that we have accumulated. This helps us to see trends in care compared to previous months.
During this quarter, we spoke to about 550 residents in our borough at Hospitals, GP services, pharmacies, healthcare facilities and community settings.