Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.Report -
In the 2014 - 2015 report, we share our work to understand people's experiences and improve key areas of focus based on feedback from community members.Report -
This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.Advice and Information -
With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.News -
The UK-wide PANORAMIC clinical trial is testing new antiviral COVID-19 treatments which can be safely taken at home.News -
Bowel Cancer UK has launched the Colonoscopy Confidence campaign to help you understand the importance of getting your bowel checked.News -
Walk the Walk is looking for amazing people to volunteer at The MoonWalk London, a breast cancer charity night walk, 14 - 15 May 2022.News -
The Lewisham Disabled People's Commission has launched a survey across the borough to identify barriers faced by disabled residents in Lewisham.News -
Consider taking part in a research study to help identify gambling harms for individuals and others affected by gambling for the King’s College London, Bet Know More, GamCare and National Institute for Health Research (NIHR).News -
Frailty has been identified by Lewisham’s Health and Care Partners as an area for specific focus for integrated delivery.Advice and Information -
Find out what you should do if you have symptoms of COVID-19, what local and national support is available to you and how you can help keep yourself and your loved ones safe.Advice and Information -
Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.News -
The UK Government has agreed to introduce legislation for advance statements. Because Black people experience more forced care, it is important to work with Black people to introduce advance statements in a way that works for them.Advice and Information -
Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.Advice and Information -
The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.Report -
Last year, Beechcroft Care Home received a "requires improvement" rating by the Care Quality Commission. The care home was also flagged up by the Lewisham Safeguarding Adults Board. Therefore, we decided to carry out an Enter and View there to gather the views of the residents and staff members.Report -
In our role as the patient voice we know that men share less feedback about health and care services than women.
We ran this project to find out how men in Lewisham look after their mental health and what stops them from speaking up about their issues.Report -
/report/2018-07-31/men-talk-healthReport -
We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.Report -
We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.Report -
As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.Report -
During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.Report -
We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.Report -
Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.Report -
We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.News -
Research published in March 2022 by the Care Quality Commission (CQC) found that two thirds of unpaid carers view a lower standard of care during the COVID-19 crisis as unacceptable, even with the massive pressures that care services and carers are under.Advice and Information -
The NHS in England has published a ten-year plan setting its priorities for the future.Advice and Information -
All London residents can now create a personalised care plan that works for them.Advice and Information -
The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.Advice and Information -
The Lewisham Wellbeing Map is an interactive, community-led tool to help people find local locations and activities where they can connect, socialise, be active or learn in the London Borough of Lewisham.Report -
We attended this event to raise awareness of the Self Care week and importance of self-care and to encourage stakeholders to take part in the campaign and to encourage self-care to their service users.Report -
One in four Lewisham residents is under 19 years old. Healthwatch Lewisham has a responsibility to engage with children, young people as well as parents and carers to find out what they think of the local health and social care services.
Report -
Healthwatch Lewisham contacted the leader of Lewisham’s Diabetes UK Support Group to find out about the experiences of the group’s members using community care services as part of an Inquiry into Community Care Services.
Report -
The aim of the project is to promote wellbeing and signpost public as appropriate to the services available for respiratory disseises sufferers through Breathing Well Champions volunteer outreach role.Report -
Healthwatch Lewisham visited residential homes with supported care and day centres for people with learning disabilities to assess if service users were being treated with dignity and respect, if they felt listened to and understood by their service providers and to see if services were person centred.Report -
Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.Report -
Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.Report -
Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.Advice and Information -
Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.News -
Lewisham Local and A.T Beacon Project have launched three drop in Beacon Hubs across Lewisham to provide health advice to anyone in the community.News -
Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.Report -
Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.Report -
The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.