Social care in Lewisham

Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.


  • Analysis tells us 66% of respondents received reassessments in the last eighteen months, however 43% were unhappy with the outcome and a quarter of the respondents felt they weren’t adequately involved in the assessment process.
  • Almost 43% of respondents found arranging reassessments “very difficult” or “difficult” with only 14% stating it was easy.
  • Over 55% of respondents felt they didn’t receive sufficient information and explanation around their care and support options.
  • In addition over 77% did not know or were unsure of the contact details if things didn’t go well.
  • Reassuringly, 66% of people surveyed were happy with the quality of the service received.
  • Over 50% of the respondents felt they were treated with dignity and respect, however over 20% provided a negative answer and a further 20% were not sure.


If you require this report in an alternative format, please get in touch with us to discuss your request. 

File download
Social care in Lewisham report

You might also be interested in