1. Report -

    In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.
  2. Report -

    We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.
  3. Report -

    We visited Manley Court to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations we put to the service after our visit.
  4. Report -

    We visited Penerley Lodge care home to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations put to the service after our visit.
  5. Report -

    We visited Welcome Care home and spoke to staff and residents about the care and service they provide. This report contains our findings and recommendations put to the service after our visit.
  6. Report -

    We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.
  7. Report -

    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.
  8. Report -

    We explored young people's attitudes and experiences toward sexual health and healthy relationships, in the hope that it would raise awareness around the services that are available, the laws around healthy teenage relationships.
  9. Report -

    In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.
  10. Report -

    Read what people told us about services in the last three months.
  11. Report -

    Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.
  12. News -

    The Office of National Statistics have produced an analysis into the prevalence of depression among adults
  13. Advice and Information -

    An interactive Wellbeing Map packed with local activities, events and locations in South East London has been produced.
  14. News -

    Take simple steps to improve and promote good mental health and wellbeing.
  15. News -

    Make a difference today and put your name forward to be a Governor of South London and Maudsley NHS Foundation Trust.
  16. News -

    This survey is to help the NHS and other health and care organisations in south east London better understand your views about your health, wellbeing and what is important to you right now.
  17. News -

    This screening video has been developed to support patients in South East London to complete their bowel screening FIT kit.
  18. Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.
  19. Report -

    A CQC report has been published for Manley Court Care Home, New Cross
  20. News -

    Affordable, reliable, and person-centred door to door transport.
  21. News -

    From the 1st April 2023 the new provider commissioned to deliver the service will be Alzheimer’s Society.
  22. News -

    Lewisham Council are consulting on their new dementia strategy and would like your views.
  23. Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.
  24. Report -

    A CQC report has been published for Domiciliary care service, Care Outlook (Forest Hill).
  25. Advice and Information -

    The best way to help protect your child against severe illness from polio, flu, measles, mumps, rubella, and other childhood diseases is to get them up to date with their routine vaccinations.

    If you or your child are not registered with a GP, they can still get free vaccinations – contact a GP surgery.

  26. Advice and Information -

    Do you #KnowTheHigh5 symptoms of bowel cancer?

  27. Advice and Information -

    We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.
  28. News -

    Hourglass, formerly Action on Elder Abuse, the UK’s only charity focused on the abuse and neglect of older people have recently been commissioned by Mayor’s Office of Policing and Crime (MOPAC) to provide our services in South East London (Bexley, Greenwich, Lambeth, Lewisham, Southwark)
  29. News -

    If you live in Bexley, Bromley, Greenwich, Lambeth, Lewisham or Southwark NHS South East London would like to hear from you.
  30. News -

    To mark Mental Health Awareness Week 2023, BLG Mind are offering a free online Art for Anxiety Workshop.
  31. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in November 2022 to Leah Lodge, a residential care home in Blackheath. During our visit, we spoke with staff, family, and service users about their experiences.
  32. News -

    Kooth is an online mental health and wellbeing service for children and young people.
  33. News -

    May Bank holiday and Industrial action – how to get the help you need
  34. News -

    Volunteer Responders is a national, flexible volunteering programme developed to support healthcare in England.
  35. News -

    NHS South East London would like to invite you to join a webinar about the Joint Forward Plan (JFP).
  36. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.
  37. News -

    The NHS Assembly has launched a call for views about the NHS.
  38. News -

    Have you visited hospitals or community services recently?
  39. News -

    This pilot course has been co-produced with Black people with lived experience, their carers/supporters, mental health staff, and researchers.
  40. News -

    St John Ambulance will be delivering free British Sign Language (BSL) Interpreted First Aid awareness demonstrations on how to apply bandages, perform CPR and use an Automated External Defibrillator (AED) as part of Lewisham Fire Station's Deaf Open Day.
  41. News -

    Share your patient story and help drive improvements in Lewisham Emergency Department
  42. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in January 2023 to M Power Care Home in Catford. During our visit, we spoke with staff, family, and service users about their experiences.

  43. News -

    Can you help develop a smartphone app to track heart health?
  44. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in March 2023 to Manley Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences.