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Healthwatch Lewisham Annual Report 2021-2022Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a virtual visit on January 2022 over Zoom due to COVID-19 restrictions. During our videocall, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on October 2021 after lockdown restrictions have been lifted on 19 July. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.News -
Monkeypox Virus AdviceReport -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in November 2022 to Leah Lodge, a residential care home in Blackheath. During our visit, we spoke with staff, family, and service users about their experiences.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in January 2023 to M Power Care Home in Catford. During our visit, we spoke with staff, family, and service users about their experiences.
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Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in March 2023 to Manley Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences.Report -
Healthwatch Lewisham Annual Report 2022-2023.News -
Improving the lives of those living with dementia and their carers using reminiscence and the arts
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Junior Doctors are striking from Thursday 13 to Tuesday 18 July, and then Consultants are striking on Thursday 20 and Friday 21 July.
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St John Ambulance have released a British Sign Language Emergency First Aid film, so that Deaf people know what to do if they find someone in cardiac arrest.News -
Sunday 1 October from 2 pm – 5 pm, Deptford Lounge, 9 Giffin Street, SE8 4RJ
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We are recruiting for a Project Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.Report -
In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.News -
Bowel Cancer UK has launched the Colonoscopy Confidence campaign to help you understand the importance of getting your bowel checked.Report -
Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.Report -
For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.Report -
In December 2019, we carried out three Enter and View visits at the Oakview Family Practice as we regularly receive feedback that patients in Lewisham face difficulties accessing GP appointments.Report -
Residents regularly tell us that GP appointments are difficult to access. In 2019, we carried out three visits to the GP Extended Access (GPEA) Service, which has been created to make more appointments available in Lewisham. The Enter and View visits gave us the chance to understand patients’ experiences of the service provided by One Health Lewisham and whether it was helping to improve access for residents.Report -
Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.Report -
As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.Report -
We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.Report -
Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.Report -
The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.Report -
HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.News -
Have Your Say on the Community Health Services in Lewisham!News -
As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.Report -
Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.News -
Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
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Patient Experience report Q2 2022/23 summarises residents' feedback on health and social care services.News -
Take simple steps to improve and promote good mental health and wellbeing.News -
If you live in Bexley, Bromley, Greenwich, Lambeth, Lewisham or Southwark NHS South East London would like to hear from you.News -
May Bank holiday and Industrial action – how to get the help you needNews -
NHS South East London would like to invite you to join a webinar about the Joint Forward Plan (JFP).Report -
Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.News -
The NHS Assembly has launched a call for views about the NHS.News -
Have you visited hospitals or community services recently?News -
This pilot course has been co-produced with Black people with lived experience, their carers/supporters, mental health staff, and researchers.News -
St John Ambulance will be delivering free British Sign Language (BSL) Interpreted First Aid awareness demonstrations on how to apply bandages, perform CPR and use an Automated External Defibrillator (AED) as part of Lewisham Fire Station's Deaf Open Day.News -
Share your patient story and help drive improvements in Lewisham Emergency DepartmentNews -
Can you help develop a smartphone app to track heart health?Report -
We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.
This is what they told us.News -
Free health checks and support from NHS & community groups
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From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.