Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.Advice and Information -
Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.Report -
This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.News -
If you live in Bexley, Bromley, Greenwich, Lambeth, Lewisham or Southwark NHS South East London would like to hear from you.News -
Driving for Change offers practical support and guidance to people experiencing homelessness.
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We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.
This is what they told us.News -
We are recruiting for a Project Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.News -
Free health checks and support from NHS & community groups
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Each quarter, we publish the experiences of patients that we have gathered. This helps us to see trends in care compared to previous months.
We have seen an increase in the percentage of people sharing positive feedback about GPs in the Borough and, in a similar trend, the feedback on hospital services is more positive at the end of the year than the start of the year.
The experience of Dental services is also more positive at the end of the year, albeit dropping slightly from a high in Q3.
Positive experiences of pharmacy services have increased significantly, by 20% over the course of the year, experiencing quarter upon quarter improvement and, although lower in number, Optician service feedback has increased to 80% positive feedback.
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We are recruiting for a new Patient Experience Officer to support the Borough of Lewisham 21 hours a week. Application deadline: 30th September 2024Report -
Each quarter, we publish the experiences of patients that we have gathered. This helps us to see trends in care compared to previous months.
In this quarter, we spoke to about 1,000 people in our borough at Hospitals, GP services, pharmacies, and more.Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.Advice and Information -
With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.Advice and Information -
Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.Report -
The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.Report -
The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.Report -
We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.Advice and Information -
All London residents can now create a personalised care plan that works for them.Report -
This study was conducted by Healthwatch’s Community Engagement Officer, who visited 5 food banks across the boroughs of Bromley and Lewisham. Those in attendance were informally interviewed about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough.Report -
In late 2015, Healthwatch Lewisham engaged with communities that don’t speak English as their first language including Vietnamese, Tamil, Polish, Turkish and Refugee groups. We engaged with 95 individuals which covered a broad range of demographics. Many people engaged with were parents or carers and many recognised themselves as being disabled.Report -
Through this report, Healthwatch Bromley and Lewisham draws attention to the experiences of access to health and social care services faced by members of the Polish community living in Lewisham.Report -
We attended this event to raise awareness of the Self Care week and importance of self-care and to encourage stakeholders to take part in the campaign and to encourage self-care to their service users.Report -
One in four Lewisham residents is under 19 years old. Healthwatch Lewisham has a responsibility to engage with children, young people as well as parents and carers to find out what they think of the local health and social care services.
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Healthwatch Lewisham contacted the leader of Lewisham’s Diabetes UK Support Group to find out about the experiences of the group’s members using community care services as part of an Inquiry into Community Care Services.
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The aim of the project is to promote wellbeing and signpost public as appropriate to the services available for respiratory disseises sufferers through Breathing Well Champions volunteer outreach role.Report -
On Monday 15 December, Healthwatch Lewisham held its 2nd annual event. Over 110 people attended including over 35 representatives from organisations and community groups, a reflection of the powerful voice Healthwatch Lewisham provides for service users of health and social care locally.Report -
Between April and October 2014, Healthwatch Lewisham has engaged with a variety of service users, carers, community and voluntary sector groups and staff, as well as the local residents in Lewisham to listen to their experiences of enablement and integrated care.Report -
This report presents the findings of service user feedback collated from engagement sessions carried out at the Kaleidoscope Children’s Centre in Lewisham.Advice and Information -
Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.News -
Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.Advice and Information -
‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.
Organisations such as ours are aware this has been going on for way too long.News -
As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.Advice and Information -
Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.
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Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
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Make a difference today and put your name forward to be a Governor of South London and Maudsley NHS Foundation Trust.
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This survey is to help the NHS and other health and care organisations in south east London better understand your views about your health, wellbeing and what is important to you right now.
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This screening video has been developed to support patients in South East London to complete their bowel screening FIT kit.
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Affordable, reliable, and person-centred door to door transport.News -
From the 1st April 2023 the new provider commissioned to deliver the service will be Alzheimer’s Society.News -
Lewisham Council are consulting on their new dementia strategy and would like your views.Report -
In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.Advice and Information -
We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.