1. Report -

    Healthwatch Lewisham gathered information on local people’s experience of discharge through community engagement, surveys and Enter and View visits. Over 200 patients, service users and carers contributed to the findings.
  2. Report -

    This report presents the findings of a review of service user feedback about the district nursing system in Lewisham. The purpose of the report is to assess the data collected about patients’ and carers’ experiences of the district nursing system.
  3. Report -

    In our first annual report, we talk about the privilege and challenge it has been to kickstart Healthwatch Lewisham and what we've achieved thus far.
  4. Report -

    This report presents the findings of service user feedback collated from engagement sessions carried out at the Kaleidoscope Children’s Centre in Lewisham.
  5. Report -

    Over the past three months the Save Lewisham Hospital campaign and Healthwatch Lewisham, Carers Lewisham and others have collected over 100 stories gathered from users, clinicians and managers to find out from people’s personal experience what are the key features, the magic ingredients that make good community healthcare so valuable.
  6. Report -

    Between April and October 2014, Healthwatch Lewisham has engaged with a variety of service users, carers, community and voluntary sector groups and staff, as well as the local residents in Lewisham to listen to their experiences of enablement and integrated care.
  7. Report -

    On Monday 15 December, Healthwatch Lewisham held its 2nd annual event. Over 110 people attended including over 35 representatives from organisations and community groups, a reflection of the powerful voice Healthwatch Lewisham provides for service users of health and social care locally.
  8. Report -

    Healthwatch Lewisham visited residential homes with supported care and day centres for people with learning disabilities to assess if service users were being treated with dignity and respect, if they felt listened to and understood by their service providers and to see if services were person centred.
  9. Report -

    Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.
  10. Report -

    The aim of the project is to promote wellbeing and signpost public as appropriate to the services available for respiratory disseises sufferers through Breathing Well Champions volunteer outreach role.
  11. Report -

    Healthwatch Lewisham contacted the leader of Lewisham’s Diabetes UK Support Group to find out about the experiences of the group’s members using community care services as part of an Inquiry into Community Care Services.
  12. Report -

    One in four Lewisham residents is under 19 years old. Healthwatch Lewisham has a responsibility to engage with children, young people as well as parents and carers to find out what they think of the local health and social care services.
  13. Report -

    In the 2014 - 2015 report, we share our work to understand people's experiences and improve key areas of focus based on feedback from community members.
  14. Report -

    We attended this event to raise awareness of the Self Care week and importance of self-care and to encourage stakeholders to take part in the campaign and to encourage self-care to their service users.
  15. Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
  16. Report -

    Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.
  17. Report -

    As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.
  18. Report -

    We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.
  19. Report -

    During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.
  20. Report -

    We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.
  21. Page -

  22. Page -

    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.
  23. Page -

    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.
  24. Page -

    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.
  25. Page -

    Find out about our role, our plans and our people.
  26. Report -

    We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.
  27. Report -

    We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.
  28. Page -

    Find out how we can help you access the support you need to live well.
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    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.
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