Discharge report

Report - 1 January 2014

Healthwatch Lewisham gathered information on local people’s experience of discharge through community engagement, surveys and Enter and View visits. Over 200 patients, service users and carers contributed to the findings.

Findings

We identified the potential for improvement in the following areas:

  • Awareness of discharge procedures
  • Inconsistency of discharge planning
  • Poor communication between multi-disciplinary agencies
  • Family, friends or carers not involved in the discharge process
  • Long waits for those waiting to be discharged

Downloads

If you require this report in an alternative format, please get in touch with us to discuss your request. 

File download
Discharge report
Download (PDF 766 KB)

You might also be interested in

LAS Strategy

Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.
Find out more
Healthwatch graphic of a magnifying glass

Hospital discharge report

We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.
Find out more