1. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  2. Report -

    In our first annual report, we talk about the privilege and challenge it has been to kickstart Healthwatch Lewisham and what we've achieved thus far.
  3. Report -

    This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.
  4. Report -

    Last year, Beechcroft Care Home received a "requires improvement" rating by the Care Quality Commission. The care home was also flagged up by the Lewisham Safeguarding Adults Board. Therefore, we decided to carry out an Enter and View there to gather the views of the residents and staff members.
  5. Report -

    In our role as the patient voice we know that men share less feedback about health and care services than women.
    We ran this project to find out how men in Lewisham look after their mental health and what stops them from speaking up about their issues.
  6. Report -

    /report/2018-07-31/men-talk-health
  7. Report -

    We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.
  8. Report -

    We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.
  9. Report -

    As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.
  10. Report -

    During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.
  11. Report -

    We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.
  12. Report -

    Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.
  13. Report -

    We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.
  14. Report -

    On Monday 15 December, Healthwatch Lewisham held its 2nd annual event. Over 110 people attended including over 35 representatives from organisations and community groups, a reflection of the powerful voice Healthwatch Lewisham provides for service users of health and social care locally.
  15. Report -

    Between April and October 2014, Healthwatch Lewisham has engaged with a variety of service users, carers, community and voluntary sector groups and staff, as well as the local residents in Lewisham to listen to their experiences of enablement and integrated care.
  16. Report -

    Over the past three months the Save Lewisham Hospital campaign and Healthwatch Lewisham, Carers Lewisham and others have collected over 100 stories gathered from users, clinicians and managers to find out from people’s personal experience what are the key features, the magic ingredients that make good community healthcare so valuable.
  17. Report -

    Healthwatch Lewisham gathered information on local people’s experience of discharge through community engagement, surveys and Enter and View visits. Over 200 patients, service users and carers contributed to the findings.
  18. Report -

    This report presents the findings of service user feedback collated from engagement sessions carried out at the Kaleidoscope Children’s Centre in Lewisham.
  19. Report -

    This report presents the findings of a review of service user feedback about the district nursing system in Lewisham. The purpose of the report is to assess the data collected about patients’ and carers’ experiences of the district nursing system.
  20. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.
  21. Report -

    Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.
  22. News -

    The Office of National Statistics have produced an analysis into the prevalence of depression among adults
  23. Advice and Information -

    An interactive Wellbeing Map packed with local activities, events and locations in South East London has been produced.
  24. News -

    Take simple steps to improve and promote good mental health and wellbeing.
  25. News -

    Make a difference today and put your name forward to be a Governor of South London and Maudsley NHS Foundation Trust.
  26. News -

    This survey is to help the NHS and other health and care organisations in south east London better understand your views about your health, wellbeing and what is important to you right now.
  27. News -

    This screening video has been developed to support patients in South East London to complete their bowel screening FIT kit.
  28. Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.
  29. Report -

    A CQC report has been published for Manley Court Care Home, New Cross
  30. News -

    Affordable, reliable, and person-centred door to door transport.
  31. News -

    From the 1st April 2023 the new provider commissioned to deliver the service will be Alzheimer’s Society.
  32. News -

    Lewisham Council are consulting on their new dementia strategy and would like your views.
  33. Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.
  34. Report -

    A CQC report has been published for Domiciliary care service, Care Outlook (Forest Hill).
  35. Advice and Information -

    The best way to help protect your child against severe illness from polio, flu, measles, mumps, rubella, and other childhood diseases is to get them up to date with their routine vaccinations.

    If you or your child are not registered with a GP, they can still get free vaccinations – contact a GP surgery.

  36. Advice and Information -

    Do you #KnowTheHigh5 symptoms of bowel cancer?

  37. Advice and Information -

    We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.
  38. News -

    Hourglass, formerly Action on Elder Abuse, the UK’s only charity focused on the abuse and neglect of older people have recently been commissioned by Mayor’s Office of Policing and Crime (MOPAC) to provide our services in South East London (Bexley, Greenwich, Lambeth, Lewisham, Southwark)
  39. News -

    If you live in Bexley, Bromley, Greenwich, Lambeth, Lewisham or Southwark NHS South East London would like to hear from you.
  40. News -

    To mark Mental Health Awareness Week 2023, BLG Mind are offering a free online Art for Anxiety Workshop.
  41. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in November 2022 to Leah Lodge, a residential care home in Blackheath. During our visit, we spoke with staff, family, and service users about their experiences.
  42. News -

    Kooth is an online mental health and wellbeing service for children and young people.