1. Report -

    In our 2015 - 2016 annual report, we celebrate our growth on social media, the work of our volunteers, and our outreach at events across Lewisham.
  2. Report -

    Healthwatch Lewisham is proud to share our See Hear Now report which explores issues of access to health and wellbeing services for people with sensory impairments and learning disabilities.
  3. Report -

    We joined forces with Healthwatch Bromley to host a self care matters event to raise awareness of the importance of self care and managing health conditions. Read our report on the day.
  4. Report -

    This report documents the findings of the research, which took place from February and June 2016. The data was collected by visiting 10 sample pharmacies distributed across four different localities in Lewisham to ensure an even
    geographical coverage.
  5. Report -

    This study was conducted by Healthwatch’s Community Engagement Officer, who visited 5 food banks across the boroughs of Bromley and Lewisham. Those in attendance were informally interviewed about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough.
  6. Report -

    In late 2015, Healthwatch Lewisham engaged with communities that don’t speak English as their first language including Vietnamese, Tamil, Polish, Turkish and Refugee groups. We engaged with 95 individuals which covered a broad range of demographics. Many people engaged with were parents or carers and many recognised themselves as being disabled.
  7. Report -

    Through this report, Healthwatch Bromley and Lewisham draws attention to the experiences of access to health and social care services faced by members of the Polish community living in Lewisham.
  8. Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the refugee community living in Lewisham.
  9. Report -

    Through this report, Healthwatch Lewisham draw attention to experiences of access to health and social care services faced by members of the Tamil community living in Lewisham.
  10. Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the Turkish community living in Lewisham.
  11. Report -

    This report presents the findings that emerged through our engagement. The recommendations that are provided, were led by the young people themselves and are included to support decision making and commissioning of services for them.
  12. Report -

    Through this report, Healthwatch Bromley and Lewisham draw attention to experiences of access to health and social care services faced by members of the Vietnamese community living in Lewisham.
  13. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during October and December. Our report focuses on people's frustration with booking appointments at GP practices and waiting times at University Hospital Lewisham.
  14. Report -

    Learn what 173 residents told us about local health services in the last three months.
  15. Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.
  16. Report -

    The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.
  17. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  18. Report -

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.
  19. Report -

    Healthwatch Lewisham Annual Report 2021-2022
  20. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a virtual visit on January 2022 over Zoom due to COVID-19 restrictions. During our videocall, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.
  21. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on October 2021 after lockdown restrictions have been lifted on 19 July. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.
  22. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.
  23. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.
  24. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  25. Report -

    Patient Experience report Q2 2022/23 summarises residents' feedback on health and social care services.