Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.Report -
The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.Report -
We visited Penerley Lodge to talk to staff and residents about the care on offer. This report contains our findings and recommendations to the service after our visit.Report -
Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.Report -
For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.Report -
Between January and March 2021, our Youth Board engaged with young people to understand their emotional wellbeing needs and how they would prefer to access support.Report -
This report focuses on Black, Asian and Ethnic Minority experiences of hospitals in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between April 2020 and March 2021.Report -
During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.Report -
We carried out a virtual Enter & View visit to the Swallows Care Home in January 2021. During our visit, we spoke with staff and family members about what life has been like in the care home for residents during the COVID-19 pandemic. Find out what they said by downloading our full report.Report -
The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.Report -
This report focuses on residents' experiences of pharmacies in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between October and December 2020.Report -
This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.Report -
During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.News -
The Office of National Statistics have produced an analysis into the prevalence of depression among adults
Advice and Information -
An interactive Wellbeing Map packed with local activities, events and locations in South East London has been produced.
News -
Take simple steps to improve and promote good mental health and wellbeing.News -
Make a difference today and put your name forward to be a Governor of South London and Maudsley NHS Foundation Trust.
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This survey is to help the NHS and other health and care organisations in south east London better understand your views about your health, wellbeing and what is important to you right now.
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This screening video has been developed to support patients in South East London to complete their bowel screening FIT kit.
Report -
Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.Report -
A CQC report has been published for Manley Court Care Home, New CrossNews -
Affordable, reliable, and person-centred door to door transport.News -
From the 1st April 2023 the new provider commissioned to deliver the service will be Alzheimer’s Society.News -
Lewisham Council are consulting on their new dementia strategy and would like your views.Report -
In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.Report -
A CQC report has been published for Domiciliary care service, Care Outlook (Forest Hill).Advice and Information -
The best way to help protect your child against severe illness from polio, flu, measles, mumps, rubella, and other childhood diseases is to get them up to date with their routine vaccinations.
If you or your child are not registered with a GP, they can still get free vaccinations – contact a GP surgery.
Advice and Information -
Do you #KnowTheHigh5 symptoms of bowel cancer?
Advice and Information -
We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.News -
Hourglass, formerly Action on Elder Abuse, the UK’s only charity focused on the abuse and neglect of older people have recently been commissioned by Mayor’s Office of Policing and Crime (MOPAC) to provide our services in South East London (Bexley, Greenwich, Lambeth, Lewisham, Southwark)News -
If you live in Bexley, Bromley, Greenwich, Lambeth, Lewisham or Southwark NHS South East London would like to hear from you.News -
To mark Mental Health Awareness Week 2023, BLG Mind are offering a free online Art for Anxiety Workshop.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in November 2022 to Leah Lodge, a residential care home in Blackheath. During our visit, we spoke with staff, family, and service users about their experiences.News -
Kooth is an online mental health and wellbeing service for children and young people.News -
May Bank holiday and Industrial action – how to get the help you needNews -
Volunteer Responders is a national, flexible volunteering programme developed to support healthcare in England.News -
NHS South East London would like to invite you to join a webinar about the Joint Forward Plan (JFP).Report -
Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.