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    During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.
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    We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.
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    Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.
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    We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.
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    All London residents can now create a personalised care plan that works for them.
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    The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.
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    The Lewisham Wellbeing Map is an interactive, community-led tool to help people find local locations and activities where they can connect, socialise, be active or learn in the London Borough of Lewisham.
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    Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.
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    Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.
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    Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.
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    Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.
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    Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.
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    Lewisham Local and A.T Beacon Project have launched three drop in Beacon Hubs across Lewisham to provide health advice to anyone in the community.
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    Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.
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    The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.
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    Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  17. -

    Have you been discharged from University Hospital Lewisham (UHL) in the past year?
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    Are you interested in testing an app that is designed to support yourself and others by considering to make small lifestyle changes to improve health and wellbeing? Scroll down below for more details.
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    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a virtual visit on January 2022 over Zoom due to COVID-19 restrictions. During our videocall, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.
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    Were you aware that the Clinical Commissioning Group (CCG) or South East London CCG has been replaced by Integrated Care System (ICS) as of 1st July? To find out more please click the available links and video below to better understand these changes.
  21. -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on October 2021 after lockdown restrictions have been lifted on 19 July. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.
  22. -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.
  23. -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.
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    ‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.

    Organisations such as ours are aware this has been going on for way too long.
  25. -

    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.
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    Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.

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    Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
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    The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.
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    King's Fund developed helpful information about how GPs in England are set up and commissioned.