1. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  2. Report -

    This report focuses on residents' experiences of pharmacies in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between October and December 2020.
  3. Report -

    This report documents the findings of the research, which took place from February and June 2016. The data was collected by visiting 10 sample pharmacies distributed across four different localities in Lewisham to ensure an even
    geographical coverage.
  4. Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.
  5. Report -

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.
  6. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  7. Report -

    Patient Experience report Q2 2022/23 summarises residents' feedback on health and social care services.
  8. Advice and Information -

    We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.
  9. News -

    May Bank holiday and Industrial action – how to get the help you need
  10. News -

    Volunteer Responders is a national, flexible volunteering programme developed to support healthcare in England.
  11. News -

    NHS South East London would like to invite you to join a webinar about the Joint Forward Plan (JFP).
  12. News -

    The NHS Assembly has launched a call for views about the NHS.
  13. News -

    Driving for Change offers practical support and guidance to people experiencing homelessness.
  14. News -

    Pharmacies where you can get medications after normal opening hours.
  15. Advice and Information -

    Phoenix Community Housing are hosting a free Health and Wellbeing fair, with access to health and wellbeing advice, careers support, fitness information, wellbeing activities and more! Healthwatch Lewisham will also be there on the day with an information stall.
  16. News -

    The UK’s largest multi-sport event for Over 60’s will be held at Queen Elizabeth Olympic Park on 26 September 2023
  17. News -

    We are recruiting for a Project Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.
  18. Report -

    In our first annual report, we talk about the privilege and challenge it has been to kickstart Healthwatch Lewisham and what we've achieved thus far.
  19. Report -

    In the 2014 - 2015 report, we share our work to understand people's experiences and improve key areas of focus based on feedback from community members.
  20. Report -

    In our 2015 - 2016 annual report, we celebrate our growth on social media, the work of our volunteers, and our outreach at events across Lewisham.
  21. Report -

    In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.
  22. Report -

    This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.
  23. Report -

    This year saw us tackle issues such as men and young people's mental health, complaints information and access to services.
  24. Report -

    Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.
  25. Report -

    The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.
  26. Report -

    During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.
  27. Report -

    During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.
  28. Report -

    We heard the experiences of over 900 residents during July- September. Find out what they told us about local health and care services.
  29. Advice and Information -

    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.
  30. Advice and Information -

    The NHS in England has published a ten-year plan setting its priorities for the future.
  31. Report -

    We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen.
  32. Report -

    Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.
  33. Report -

    Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.
  34. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.
  35. Report -

    Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.
  36. Report -

    In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.
  37. Report -

    Read what people told us about services in the last three months.
  38. Report -

    Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.
  39. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during October and December. Our report focuses on people's frustration with booking appointments at GP practices and waiting times at University Hospital Lewisham.
  40. Report -

    Learn what 173 residents told us about local health services in the last three months.
  41. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  42. Report -

    Healthwatch Lewisham Annual Report 2021-2022
  43. News -

    Monkeypox Virus Advice
  44. Advice and Information -

    ‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.

    Organisations such as ours are aware this has been going on for way too long.