1. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  2. Report -

    This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.
  3. Report -

    Last year, Beechcroft Care Home received a "requires improvement" rating by the Care Quality Commission. The care home was also flagged up by the Lewisham Safeguarding Adults Board. Therefore, we decided to carry out an Enter and View there to gather the views of the residents and staff members.
  4. Report -

    In our role as the patient voice we know that men share less feedback about health and care services than women.
    We ran this project to find out how men in Lewisham look after their mental health and what stops them from speaking up about their issues.
  5. Report -

    /report/2018-07-31/men-talk-health
  6. Report -

    We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.
  7. Report -

    We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.
  8. Report -

    As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.
  9. Report -

    During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.
  10. Report -

    We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.
  11. Report -

    Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.
  12. Report -

    We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.
  13. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.
  14. Report -

    Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.
  15. News -

    The Office of National Statistics have produced an analysis into the prevalence of depression among adults
  16. Advice and Information -

    An interactive Wellbeing Map packed with local activities, events and locations in South East London has been produced.
  17. News -

    Take simple steps to improve and promote good mental health and wellbeing.
  18. News -

    Make a difference today and put your name forward to be a Governor of South London and Maudsley NHS Foundation Trust.
  19. News -

    This survey is to help the NHS and other health and care organisations in south east London better understand your views about your health, wellbeing and what is important to you right now.
  20. News -

    This screening video has been developed to support patients in South East London to complete their bowel screening FIT kit.
  21. Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.
  22. Report -

    A CQC report has been published for Manley Court Care Home, New Cross
  23. News -

    Affordable, reliable, and person-centred door to door transport.
  24. News -

    From the 1st April 2023 the new provider commissioned to deliver the service will be Alzheimer’s Society.
  25. News -

    Lewisham Council are consulting on their new dementia strategy and would like your views.
  26. Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.
  27. Report -

    A CQC report has been published for Domiciliary care service, Care Outlook (Forest Hill).
  28. Advice and Information -

    The best way to help protect your child against severe illness from polio, flu, measles, mumps, rubella, and other childhood diseases is to get them up to date with their routine vaccinations.

    If you or your child are not registered with a GP, they can still get free vaccinations – contact a GP surgery.

  29. Advice and Information -

    Do you #KnowTheHigh5 symptoms of bowel cancer?

  30. Advice and Information -

    We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.
  31. News -

    Hourglass, formerly Action on Elder Abuse, the UK’s only charity focused on the abuse and neglect of older people have recently been commissioned by Mayor’s Office of Policing and Crime (MOPAC) to provide our services in South East London (Bexley, Greenwich, Lambeth, Lewisham, Southwark)
  32. News -

    If you live in Bexley, Bromley, Greenwich, Lambeth, Lewisham or Southwark NHS South East London would like to hear from you.
  33. News -

    To mark Mental Health Awareness Week 2023, BLG Mind are offering a free online Art for Anxiety Workshop.
  34. Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in November 2022 to Leah Lodge, a residential care home in Blackheath. During our visit, we spoke with staff, family, and service users about their experiences.
  35. News -

    Kooth is an online mental health and wellbeing service for children and young people.
  36. News -

    May Bank holiday and Industrial action – how to get the help you need
  37. News -

    Volunteer Responders is a national, flexible volunteering programme developed to support healthcare in England.
  38. News -

    NHS South East London would like to invite you to join a webinar about the Joint Forward Plan (JFP).
  39. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.
  40. News -

    The NHS Assembly has launched a call for views about the NHS.
  41. News -

    Have you visited hospitals or community services recently?