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Have you visited hospitals or community services recently?News -
This pilot course has been co-produced with Black people with lived experience, their carers/supporters, mental health staff, and researchers.News -
St John Ambulance will be delivering free British Sign Language (BSL) Interpreted First Aid awareness demonstrations on how to apply bandages, perform CPR and use an Automated External Defibrillator (AED) as part of Lewisham Fire Station's Deaf Open Day.News -
Share your patient story and help drive improvements in Lewisham Emergency DepartmentNews -
Can you help develop a smartphone app to track heart health?Report -
Healthwatch Lewisham Annual Report 2022-2023.Report -
We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.
This is what they told us.News -
Free health checks and support from NHS & community groups
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From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.Report -
From July – September 2023, Healthwatch Lewisham has compiled over 1,000 reviews of and conducted over 40 visits to local healthcare services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availabilityReport -
We have been working on a report into the health experiences of transgender and non-binary people in Lewisham. In this report we dive into their experiences, to find out how services can be made better.Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.Report -
This report focuses on Black, Asian and Ethnic Minority experiences of hospitals in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between April 2020 and March 2021.Report -
We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.Advice and Information -
All London residents can now create a personalised care plan that works for them.Report -
We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.Report -
Over the past three months the Save Lewisham Hospital campaign and Healthwatch Lewisham, Carers Lewisham and others have collected over 100 stories gathered from users, clinicians and managers to find out from people’s personal experience what are the key features, the magic ingredients that make good community healthcare so valuable.Report -
Healthwatch Lewisham gathered information on local people’s experience of discharge through community engagement, surveys and Enter and View visits. Over 200 patients, service users and carers contributed to the findings.
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Have you been discharged from University Hospital Lewisham (UHL) in the past year?Advice and Information -
This offers an online self-management course for African and Caribbean adults with Type 2 diabetes.Advice and Information -
The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.Report -
Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.Report -
In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.News -
Lewisham & Greenwich NHS Trust (LGT) are looking for a Patient Safety Partner to help shape the future of patient safety.News -
St Christopher’s are running ‘What Matters Most’ an online fundraising campaign (a bit like Comic Relief’s Red Nose Day). It’s called What Matters Most because this is the first question their patients are asked when they come under their care.News -
6 small grants of up to £325 to support foraging, food growing and/or cooking activities for groups that work with communities facing inequity.News -
Need support with writing a formal letter? Struggling to complete a form? Looking for simple legal advice?
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Junior Doctors are striking from Thursday 13 to Tuesday 18 July, and then Consultants are striking on Thursday 20 and Friday 21 July.
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Upcoming centre closures in July, August and September
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Lewisham Healthy Walks is a free programme of volunteer led walks that take place across the borough’s parks and greenspaces.
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Lewisham Council are launching Lewisham 2030 which will set out shared hopes and ambitions for the borough into the next decade
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Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.Advice and Information -
The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.News -
Research published in March 2022 by the Care Quality Commission (CQC) found that two thirds of unpaid carers view a lower standard of care during the COVID-19 crisis as unacceptable, even with the massive pressures that care services and carers are under.Report -
Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.News -
Matthew Mckenzie presents Joint Bromley, Lewisham & Greenwich Ethnic Mental Health carers forum - Friday, 29 July 2022.
Find event and ticket information below for more details.
This is a forum for those caring for someone with mental illness from an ethnic background.Report -
A CQC report has been published for Manley Court Care Home, New CrossNews -
Improving the lives of those living with dementia and their carers using reminiscence and the arts
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St John Ambulance have released a British Sign Language Emergency First Aid film, so that Deaf people know what to do if they find someone in cardiac arrest.News -
South London and Maudsley NHS Foundation Trust are running an election to fill 10 vacant roles in the Council of Governors
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Sunday 1 October from 2 pm – 5 pm, Deptford Lounge, 9 Giffin Street, SE8 4RJ
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1 & 15 November, 10:30 - 11:30
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In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.News -
Maximising Wellbeing at Home is a program to support people in their own homes.