-
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.-
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.-
Bowel Cancer UK has launched the Colonoscopy Confidence campaign to help you understand the importance of getting your bowel checked.-
Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.-
Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.-
The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.-
The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.-
‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.
Organisations such as ours are aware this has been going on for way too long.-
As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.-
Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.
-
Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
-
King's Fund developed helpful information about how GPs in England are set up and commissioned.-
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.-
With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.-
Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.-
The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.-
The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.-
All London residents can now create a personalised care plan that works for them.-
We attended this event to raise awareness of the Self Care week and importance of self-care and to encourage stakeholders to take part in the campaign and to encourage self-care to their service users.-
One in four Lewisham residents is under 19 years old. Healthwatch Lewisham has a responsibility to engage with children, young people as well as parents and carers to find out what they think of the local health and social care services.
-
Healthwatch Lewisham contacted the leader of Lewisham’s Diabetes UK Support Group to find out about the experiences of the group’s members using community care services as part of an Inquiry into Community Care Services.
-
The aim of the project is to promote wellbeing and signpost public as appropriate to the services available for respiratory disseises sufferers through Breathing Well Champions volunteer outreach role.-
On Monday 15 December, Healthwatch Lewisham held its 2nd annual event. Over 110 people attended including over 35 representatives from organisations and community groups, a reflection of the powerful voice Healthwatch Lewisham provides for service users of health and social care locally.-
Between April and October 2014, Healthwatch Lewisham has engaged with a variety of service users, carers, community and voluntary sector groups and staff, as well as the local residents in Lewisham to listen to their experiences of enablement and integrated care.-
This report presents the findings of service user feedback collated from engagement sessions carried out at the Kaleidoscope Children’s Centre in Lewisham.-
Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.-
Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.