Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.Advice and Information -
Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.Report -
Between January and March 2021, our Youth Board engaged with young people to understand their emotional wellbeing needs and how they would prefer to access support.Report -
we teamed up with our Healthwatch colleagues in Bexley and Greenwich to be part of the first ever joint Bexley, Greenwich and Lewisham Learning Disability Big Health Day. Read our report to find out what people think of mental health services.Report -
Last year, residents told us that under the NHS Long Term Plan they would like better access to trustworthy information about health and wellbeing issues. Find out what we learnt when we mystery shopped local libraries.Report -
We visited The harbour mental health crisis cafe to talk to staff and visitors about the care and service on offer. This report details our findings.Report -
Exam stress is the biggest concern for young people in Lewisham. Children and Young People’s (CYP) mental health and wellbeing is a national and local priority. Find out what people told us in our latest report.Report -
/report/2018-07-31/men-talk-healthReport -
We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.Report -
We joined forces with Healthwatch Bromley to host a self care matters event to raise awareness of the importance of self care and managing health conditions. Read our report on the day.Report -
This report presents the findings that emerged through our engagement. The recommendations that are provided, were led by the young people themselves and are included to support decision making and commissioning of services for them.Report -
HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.Report -
Healthwatch Lewisham Annual Report 2021-2022Report -
Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in February, 2023, to the Wharton Ward of the Ladywell Unit, based at University Hospital Lewisham. It provides services to women ages 18-65, with acute psychiatric illness. During the visit we talked to service users, staff, and management.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in February 2023, to the Powell Ward of the Ladywell Unit, based at University Hospital Lewisham. It provides services to men aged 18-65 with acute mental health problems. During the visit we talked to service users, staff, and management.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in February 2023, to Ladywell Unit, based at University Hospital Lewisham. It houses two wards, Wharton and Powell, that provide services for women and men, respectively, with acute psychiatric illnesses.Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.Advice and Information -
The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.Report -
Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.Report -
Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.Report -
A CQC report has been published for Manley Court Care Home, New CrossReport -
Healthwatch Lewisham Annual Report 2022-2023.Report -
In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.Advice and Information -
Find out what you should do if you have symptoms of COVID-19, what local and national support is available to you and how you can help keep yourself and your loved ones safe.Advice and Information -
Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.Report -
The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.Report -
We developed a survey which saw over 1,000 people in June and July share their experiences about access to health and care services, their mental health and how easy it was to get information to stay safe and informed during the pandemic.Report -
We held Feedback Forums aiming to understand the experiences of Black, Asian and Minority Ethnic communities in Lewisham during COVID-19. Carried out in June and July 2020, the four engagement sessions focused on a number of themes including access, communication and impact on mental health and emotional wellbeingReport -
At the beginning of April, following the Government's guidance regarding COVID-19, We adapted the way we engaged with residents to include collecting online reviews, virtual Feedback Forums, phone calls with Lewisham residents and directly through our Digital Feedback Centre.