1. Patient experience spotlight: Pharmacies

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    This report focuses on residents' experiences of pharmacies in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between October and December 2020.

  2. Pharmacy services

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    This report documents the findings of the research, which took place from February and June 2016. The data was collected by visiting 10 sample pharmacies distributed across four different localities in Lewisham to ensure an even
    geographical coverage.

  3. What to expect when waiting for care

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    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  4. Lewisham health services during coronavirus (COVID-19)

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    Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.

  5. Patient experience spotlight: Black, Asian and minority ethnic experiences of hospitals

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    This report focuses on Black, Asian and Ethnic Minority experiences of hospitals in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between April 2020 and March 2021.

  6. Personalised Care Plan

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    All London residents can now create a personalised care plan that works for them.

  7. NHS University Lewisham Hospital Feedback Opportunity

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    Have you been discharged from University Hospital Lewisham (UHL) in the past year?

  8. Get Your Child's Polio Vaccine

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    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.

  9. Waiting times for hospital outpatient services in south east London NHS hospitals

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    The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.

  10. 2015 - 2016 Annual Report

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    In our 2015 - 2016 annual report, we celebrate our growth on social media, the work of our volunteers, and our outreach at events across Lewisham.

  11. 2020 - 2021 Annual Report

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    The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.

  12. Quarter four patient experience report

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    During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.

  13. Patient experience report - quarter three

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    During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.

  14. The Care Act 2014

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    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.

  15. Intelligence report October to December 2016

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    Find out what patients told us about their experiences of health and social care services in Lewisham during October and December. Our report focuses on people's frustration with booking appointments at GP practices and waiting times at University Hospital Lewisham.

  16. Intelligence report June to September 2016

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    Learn what 173 residents told us about local health services in the last three months.

  17. Healthwatch Lewisham Quarter 4 Report

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    Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.

  18. GP Referrals Focus

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    ‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.

    Organisations such as ours are aware this has been going on for way too long.