1. Winning the best community health care

    Report -

    Over the past three months the Save Lewisham Hospital campaign and Healthwatch Lewisham, Carers Lewisham and others have collected over 100 stories gathered from users, clinicians and managers to find out from people’s personal experience what are the key features, the magic ingredients that make good community healthcare so valuable.

  2. Discharge report

    Report -

    Healthwatch Lewisham gathered information on local people’s experience of discharge through community engagement, surveys and Enter and View visits. Over 200 patients, service users and carers contributed to the findings.

  3. Q2 Patient Experience Report 2021/22

    Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.

  4. NHS University Lewisham Hospital Feedback Opportunity

    News -

    Have you been discharged from University Hospital Lewisham (UHL) in the past year?

  5. Monkeypox Advice from Healthwatch England

    News -

    Monkeypox Virus Advice

  6. Are you from an African or Caribbean background? Do you have Type 2 diabetes?

    Advice and Information -

    This offers an online self-management course for African and Caribbean adults with Type 2 diabetes.

  7. Get Your Child's Polio Vaccine

    News -

    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.

  8. Waiting times for hospital outpatient services in south east London NHS hospitals

    Advice and Information -

    The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.

  9. LAS Strategy

    Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.

  10. The Experience of Outpatients

    Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.

  11. Bowel Cancer Awareness Month

    Advice and Information -

    Do you #KnowTheHigh5 symptoms of bowel cancer?

  12. Health services over the bank holiday weekend

    News -

    May Bank holiday and Industrial action – how to get the help you need

  13. Meeting the health needs of south east Londoners

    News -

    NHS South East London would like to invite you to join a webinar about the Joint Forward Plan (JFP).

  14. Patient Experience Report- Quarter 3

    Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.

  15. The NHS Assembly: NHS@75 - An invitation to have your say

    News -

    The NHS Assembly has launched a call for views about the NHS.

  16. Share your thoughts

    News -

    Have you visited hospitals or community services recently?

  17. ‘Your care, your choice: - a course for Black people and those that support them’

    News -

    This pilot course has been co-produced with Black people with lived experience, their carers/supporters, mental health staff, and researchers.

  18. Free BSL interepreted First Aid Awareness for deaf communities delivered by St John Ambulance

    News -

    St John Ambulance will be delivering free British Sign Language (BSL) Interpreted First Aid awareness demonstrations on how to apply bandages, perform CPR and use an Automated External Defibrillator (AED) as part of Lewisham Fire Station's Deaf Open Day.

  19. University Hospital Lewisham Patient Experience Event

    News -

    Share your patient story and help drive improvements in Lewisham Emergency Department

  20. BHF Data Science Centre: Have your say!

    News -

    Can you help develop a smartphone app to track heart health?

  21. Job Vacancy: Patient Safety Partner, Lewisham and Greenwich NHS Trust

    News -

    Lewisham & Greenwich NHS Trust (LGT) are looking for a Patient Safety Partner to help shape the future of patient safety.

  22. St Christopher’s 'What Matters Most' Campaign, 25/26 June

    News -

    St Christopher’s are running ‘What Matters Most’ an online fundraising campaign (a bit like Comic Relief’s Red Nose Day). It’s called What Matters Most because this is the first question their patients are asked when they come under their care.

  23. Lewisham Local’s Foraging, Food Growing and Cooking Activities Small Grants

    News -

    6 small grants of up to £325 to support foraging, food growing and/or cooking activities for groups that work with communities facing inequity.

  24. Free support with Form-filling and simple legal advice

    News -

    Need support with writing a formal letter? Struggling to complete a form? Looking for simple legal advice?

  25. Health services during strike action

    News -

    Junior Doctors are striking from Thursday 13 to Tuesday 18 July, and then Consultants are striking on Thursday 20 and Friday 21 July.

  26. Q4 Patient Experience Report 2022/23

    Report -

    We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.

    This is what they told us.

  27. Q1 Patient Experience Report 2023/24

    Report -

    From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.

  28. Q2 Patient Experience Report - July - September 2023

    Report -

    From July – September 2023, Healthwatch Lewisham has compiled over 1,000 reviews of and conducted over 40 visits to local healthcare services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability

  29. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  30. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  31. The Care Act 2014

    Advice and Information -

    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.

  32. Two thirds of carers do not see lower standards of care during the COVID-19 crisis as acceptable

    News -

    Research published in March 2022 by the Care Quality Commission (CQC) found that two thirds of unpaid carers view a lower standard of care during the COVID-19 crisis as unacceptable, even with the massive pressures that care services and carers are under.

  33. Parent and carer forum workshop

    Report -

    Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.

  34. CQC report: Manley Court Care Home

    Report -

    A CQC report has been published for Manley Court Care Home, New Cross

  35. Creative Dementia Programme

    News -

    Improving the lives of those living with dementia and their carers using reminiscence and the arts

  36. St John Ambulance BSL Emergency First Aid film and resources

    News -

    St John Ambulance have released a British Sign Language Emergency First Aid film, so that Deaf people know what to do if they find someone in cardiac arrest.

  37. Maximising Wellbeing User Forum Announcement

    News -

    Maximising Wellbeing at Home is a program to support people in their own homes.