Report -
Healthwatch Lewisham Annual Report 2021-2022Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a virtual visit on January 2022 over Zoom due to COVID-19 restrictions. During our videocall, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on October 2021 after lockdown restrictions have been lifted on 19 July. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in November 2022 to Leah Lodge, a residential care home in Blackheath. During our visit, we spoke with staff, family, and service users about their experiences.Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in January 2023 to M Power Care Home in Catford. During our visit, we spoke with staff, family, and service users about their experiences.
Report -
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in March 2023 to Manley Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences.Report -
Healthwatch Lewisham Annual Report 2022-2023.Report -
In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.Report -
The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.Report -
We developed a survey which saw over 1,000 people in June and July share their experiences about access to health and care services, their mental health and how easy it was to get information to stay safe and informed during the pandemic.Report -
We held Feedback Forums aiming to understand the experiences of Black, Asian and Minority Ethnic communities in Lewisham during COVID-19. Carried out in June and July 2020, the four engagement sessions focused on a number of themes including access, communication and impact on mental health and emotional wellbeingReport -
At the beginning of April, following the Government's guidance regarding COVID-19, We adapted the way we engaged with residents to include collecting online reviews, virtual Feedback Forums, phone calls with Lewisham residents and directly through our Digital Feedback Centre.