1. Patient experience spotlight: dental services

    Report -

    This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.

  2. Q4 Patient Experience Report 2022/23

    Report -

    We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.

    This is what they told us.

  3. See hear now

    Report -

    Healthwatch Lewisham is proud to share our See Hear Now report which explores issues of access to health and wellbeing services for people with sensory impairments and learning disabilities.

  4. The Polish community access to health services

    Report -

    Through this report, Healthwatch Bromley and Lewisham draws attention to the experiences of access to health and social care services faced by members of the Polish community living in Lewisham.

  5. The Refugee community and access to health services

    Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the refugee community living in Lewisham.

  6. The Tamil community and access to health services

    Report -

    Through this report, Healthwatch Lewisham draw attention to experiences of access to health and social care services faced by members of the Tamil community living in Lewisham.

  7. The Turkish community and access to health services

    Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the Turkish community living in Lewisham.

  8. The Vietnamese community and access to health services

    Report -

    Through this report, Healthwatch Bromley and Lewisham draw attention to experiences of access to health and social care services faced by members of the Vietnamese community living in Lewisham.

  9. COVID-19 vaccination survey initial findings

    Report -

    The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.

  10. The impact of COVID-19 on Lewisham residents

    Report -

    We developed a survey which saw over 1,000 people in June and July share their experiences about access to health and care services, their mental health and how easy it was to get information to stay safe and informed during the pandemic.

  11. Snapshot study: Experiences of Black, Asian and minority ethnic communities during COVID-19

    Report -

    We held Feedback Forums aiming to understand the experiences of Black, Asian and Minority Ethnic communities in Lewisham during COVID-19. Carried out in June and July 2020, the four engagement sessions focused on a number of themes including access, communication and impact on mental health and emotional wellbeing

  12. Patient experience report - quarter one

    Report -

    At the beginning of April, following the Government's guidance regarding COVID-19, We adapted the way we engaged with residents to include collecting online reviews, virtual Feedback Forums, phone calls with Lewisham residents and directly through our Digital Feedback Centre.