1. Winning the best community health care

    Report -

    Over the past three months the Save Lewisham Hospital campaign and Healthwatch Lewisham, Carers Lewisham and others have collected over 100 stories gathered from users, clinicians and managers to find out from people’s personal experience what are the key features, the magic ingredients that make good community healthcare so valuable.

  2. Discharge report

    Report -

    Healthwatch Lewisham gathered information on local people’s experience of discharge through community engagement, surveys and Enter and View visits. Over 200 patients, service users and carers contributed to the findings.

  3. Q2 Patient Experience Report 2021/22

    Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.

  4. NHS University Lewisham Hospital Feedback Opportunity

    News -

    Have you been discharged from University Hospital Lewisham (UHL) in the past year?

  5. Monkeypox Advice from Healthwatch England

    News -

    Monkeypox Virus Advice

  6. Are you from an African or Caribbean background? Do you have Type 2 diabetes?

    Advice and Information -

    This offers an online self-management course for African and Caribbean adults with Type 2 diabetes.

  7. Get Your Child's Polio Vaccine

    News -

    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.

  8. Waiting times for hospital outpatient services in south east London NHS hospitals

    Advice and Information -

    The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.

  9. LAS Strategy

    Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.

  10. The Experience of Outpatients

    Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.

  11. Bowel Cancer Awareness Month

    Advice and Information -

    Do you #KnowTheHigh5 symptoms of bowel cancer?

  12. Health services over the bank holiday weekend

    News -

    May Bank holiday and Industrial action – how to get the help you need

  13. Meeting the health needs of south east Londoners

    News -

    NHS South East London would like to invite you to join a webinar about the Joint Forward Plan (JFP).

  14. Patient Experience Report- Quarter 3

    Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.

  15. The NHS Assembly: NHS@75 - An invitation to have your say

    News -

    The NHS Assembly has launched a call for views about the NHS.

  16. Share your thoughts

    News -

    Have you visited hospitals or community services recently?

  17. ‘Your care, your choice: - a course for Black people and those that support them’

    News -

    This pilot course has been co-produced with Black people with lived experience, their carers/supporters, mental health staff, and researchers.

  18. Free BSL interepreted First Aid Awareness for deaf communities delivered by St John Ambulance

    News -

    St John Ambulance will be delivering free British Sign Language (BSL) Interpreted First Aid awareness demonstrations on how to apply bandages, perform CPR and use an Automated External Defibrillator (AED) as part of Lewisham Fire Station's Deaf Open Day.

  19. University Hospital Lewisham Patient Experience Event

    News -

    Share your patient story and help drive improvements in Lewisham Emergency Department

  20. BHF Data Science Centre: Have your say!

    News -

    Can you help develop a smartphone app to track heart health?

  21. Job Vacancy: Patient Safety Partner, Lewisham and Greenwich NHS Trust

    News -

    Lewisham & Greenwich NHS Trust (LGT) are looking for a Patient Safety Partner to help shape the future of patient safety.

  22. St Christopher’s 'What Matters Most' Campaign, 25/26 June

    News -

    St Christopher’s are running ‘What Matters Most’ an online fundraising campaign (a bit like Comic Relief’s Red Nose Day). It’s called What Matters Most because this is the first question their patients are asked when they come under their care.

  23. Lewisham Local’s Foraging, Food Growing and Cooking Activities Small Grants

    News -

    6 small grants of up to £325 to support foraging, food growing and/or cooking activities for groups that work with communities facing inequity.

  24. Free support with Form-filling and simple legal advice

    News -

    Need support with writing a formal letter? Struggling to complete a form? Looking for simple legal advice?

  25. Health services during strike action

    News -

    Junior Doctors are striking from Thursday 13 to Tuesday 18 July, and then Consultants are striking on Thursday 20 and Friday 21 July.

  26. Q4 Patient Experience Report 2022/23

    Report -

    We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.

    This is what they told us.

  27. Q1 Patient Experience Report 2023/24

    Report -

    From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.

  28. Q2 Patient Experience Report - July - September 2023

    Report -

    From July – September 2023, Healthwatch Lewisham has compiled over 1,000 reviews of and conducted over 40 visits to local healthcare services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability

  29. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  30. How to look after your mental health while self-isolating with COVID-19

    Advice and Information -

    The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.

  31. PANORAMIC trial is testing new antiviral COVID-19 treatments

    News -

    The UK-wide PANORAMIC clinical trial is testing new antiviral COVID-19 treatments which can be safely taken at home.

  32. Information on coronavirus (COVID-19)

    Advice and Information -

    Find out what you should do if you have symptoms of COVID-19, what local and national support is available to you and how you can help keep yourself and your loved ones safe.

  33. Vaccinations for coronavirus (COVID-19)

    Advice and Information -

    Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.

  34. COVID-19 vaccination survey initial findings

    Report -

    The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.

  35. The impact of COVID-19 on Lewisham residents

    Report -

    We developed a survey which saw over 1,000 people in June and July share their experiences about access to health and care services, their mental health and how easy it was to get information to stay safe and informed during the pandemic.

  36. Snapshot study: Experiences of Black, Asian and minority ethnic communities during COVID-19

    Report -

    We held Feedback Forums aiming to understand the experiences of Black, Asian and Minority Ethnic communities in Lewisham during COVID-19. Carried out in June and July 2020, the four engagement sessions focused on a number of themes including access, communication and impact on mental health and emotional wellbeing

  37. Patient experience report - quarter one

    Report -

    At the beginning of April, following the Government's guidance regarding COVID-19, We adapted the way we engaged with residents to include collecting online reviews, virtual Feedback Forums, phone calls with Lewisham residents and directly through our Digital Feedback Centre.