1. Advice and Information -

    The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.
  2. Report -

    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.
  3. Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.
  4. Report -

    The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.
  5. Advice and Information -

    ‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.

    Organisations such as ours are aware this has been going on for way too long.
  6. News -

    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.
  7. Advice and Information -

    Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.

  8. News -

    Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
  9. Advice and Information -

    King's Fund developed helpful information about how GPs in England are set up and commissioned.
  10. Advice and Information -

    An interactive Wellbeing Map packed with local activities, events and locations in South East London has been produced.
  11. Advice and Information -

    The best way to help protect your child against severe illness from polio, flu, measles, mumps, rubella, and other childhood diseases is to get them up to date with their routine vaccinations.

    If you or your child are not registered with a GP, they can still get free vaccinations – contact a GP surgery.

  12. Advice and Information -

    Do you #KnowTheHigh5 symptoms of bowel cancer?

  13. Advice and Information -

    We are inviting feedback from Lewisham residents about their experience of GPs, Pharmacies, and local Hospitals.
  14. News -

    May Bank holiday and Industrial action – how to get the help you need
  15. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.
  16. Advice and Information -

    Phoenix Community Housing are hosting a free Health and Wellbeing fair, with access to health and wellbeing advice, careers support, fitness information, wellbeing activities and more! Healthwatch Lewisham will also be there on the day with an information stall.
  17. Report -

    We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.

    This is what they told us.
  18. Report -

    From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.
  19. Report -

    From July – September 2023, Healthwatch Lewisham has compiled over 1,000 reviews of and conducted over 40 visits to local healthcare services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability
  20. Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.