1. Enter and view at university hospital lewisham

    Report -

    We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.

  2. Personalised Care Plan

    Advice and Information -

    All London residents can now create a personalised care plan that works for them.

  3. Hospital discharge report

    Report -

    We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.

  4. Winning the best community health care

    Report -

    Over the past three months the Save Lewisham Hospital campaign and Healthwatch Lewisham, Carers Lewisham and others have collected over 100 stories gathered from users, clinicians and managers to find out from people’s personal experience what are the key features, the magic ingredients that make good community healthcare so valuable.

  5. Discharge report

    Report -

    Healthwatch Lewisham gathered information on local people’s experience of discharge through community engagement, surveys and Enter and View visits. Over 200 patients, service users and carers contributed to the findings.

  6. NHS University Lewisham Hospital Feedback Opportunity

    News -

    Have you been discharged from University Hospital Lewisham (UHL) in the past year?

  7. Waiting times for hospital outpatient services in south east London NHS hospitals

    Advice and Information -

    The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.

  8. LAS Strategy

    Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.

  9. The Experience of Outpatients

    Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.

  10. Job Vacancy: Patient Safety Partner, Lewisham and Greenwich NHS Trust

    News -

    Lewisham & Greenwich NHS Trust (LGT) are looking for a Patient Safety Partner to help shape the future of patient safety.

  11. St Christopher’s 'What Matters Most' Campaign, 25/26 June

    News -

    St Christopher’s are running ‘What Matters Most’ an online fundraising campaign (a bit like Comic Relief’s Red Nose Day). It’s called What Matters Most because this is the first question their patients are asked when they come under their care.

  12. Lewisham Local’s Foraging, Food Growing and Cooking Activities Small Grants

    News -

    6 small grants of up to £325 to support foraging, food growing and/or cooking activities for groups that work with communities facing inequity.

  13. Free support with Form-filling and simple legal advice

    News -

    Need support with writing a formal letter? Struggling to complete a form? Looking for simple legal advice?

  14. Lewisham Foodbank

    News -

    Upcoming centre closures in July, August and September

  15. Lewisham Healthy Walks

    News -

    Lewisham Healthy Walks is a free programme of volunteer led walks that take place across the borough’s parks and greenspaces.

  16. Have your say! Shaping Lewisham to 2030

    News -

    Lewisham Council are launching Lewisham 2030 which will set out shared hopes and ambitions for the borough into the next decade

  17. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  18. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  19. The Care Act 2014

    Advice and Information -

    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.

  20. Parent and carer forum workshop

    Report -

    Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.

  21. CQC report: Manley Court Care Home

    Report -

    A CQC report has been published for Manley Court Care Home, New Cross

  22. Creative Dementia Programme

    News -

    Improving the lives of those living with dementia and their carers using reminiscence and the arts

  23. St John Ambulance BSL Emergency First Aid film and resources

    News -

    St John Ambulance have released a British Sign Language Emergency First Aid film, so that Deaf people know what to do if they find someone in cardiac arrest.

  24. Make a difference today

    News -

    South London and Maudsley NHS Foundation Trust are running an election to fill 10 vacant roles in the Council of Governors

  25. Silver Sunday event at Deptford Lounge

    News -

    Sunday 1 October from 2 pm – 5 pm, Deptford Lounge, 9 Giffin Street, SE8 4RJ


  26. Dance for Wellbeing at Greenwich Carers Centre

    News -

    1 & 15 November, 10:30 - 11:30

  27. Brownhill Lodge: Enter and View Report

    Report -

    In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.

  28. Maximising Wellbeing User Forum Announcement

    News -

    Maximising Wellbeing at Home is a program to support people in their own homes.