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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.-
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.-
Bowel Cancer UK has launched the Colonoscopy Confidence campaign to help you understand the importance of getting your bowel checked.-
Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.-
Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.-
For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.-
Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.-
The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.-
The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.-
‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.
Organisations such as ours are aware this has been going on for way too long.-
As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.-
Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.
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Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
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King's Fund developed helpful information about how GPs in England are set up and commissioned.-
With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.-
Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.-
The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.-
The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.-
All London residents can now create a personalised care plan that works for them.-
Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.-
Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.-
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.-
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.-
The UK-wide PANORAMIC clinical trial is testing new antiviral COVID-19 treatments which can be safely taken at home.-
Find out what you should do if you have symptoms of COVID-19, what local and national support is available to you and how you can help keep yourself and your loved ones safe.-
The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.