1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Lewisham health services during coronavirus (COVID-19)

    Advice and Information -

    Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.

  3. Patient experience spotlight: dental services

    Report -

    This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.

  4. Q4 Patient Experience Report 2022/23

    Report -

    We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.

    This is what they told us.

  5. Top 10 ways to get the most out of your next dental appointment

    Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

  6. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  7. CQC report: Care Outlook (Forest Hill)

    Report -

    A CQC report has been published for Domiciliary care service, Care Outlook (Forest Hill).

  8. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  9. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  10. The Care Act 2014

    Advice and Information -

    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.

  11. Parent and carer forum workshop

    Report -

    Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.

  12. LAS Strategy

    Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.

  13. CQC report: Manley Court Care Home

    Report -

    A CQC report has been published for Manley Court Care Home, New Cross

  14. Healthwatch Lewisham Annual Report 2022-2023

    Report -

    Healthwatch Lewisham Annual Report 2022-2023.

  15. Brownhill Lodge: Enter and View Report

    Report -

    In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.