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In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.Report -
Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.Report -
We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.Report -
Read what people told us about services in the last three months.Report -
In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.Report -
The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.Report -
Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.Report -
Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Report -
This year saw us tackle issues such as men and young people's mental health, complaints information and access to services.Report -
Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.Report -
The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.