News and reports

We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen.

Last year, residents told us that under the NHS Long Term Plan they would like better access to trustworthy information about health and wellbeing issues. Find out what we learnt when we mystery shopped local libraries.

In December 2019, we carried out three Enter and View visits at the Oakview Family Practice as we regularly receive feedback that patients in Lewisham face difficulties accessing GP appointments.

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

we teamed up with our Healthwatch colleagues in Bexley and Greenwich to be part of the first ever joint Bexley, Greenwich and Lewisham Learning Disability Big Health Day. Read our report to find out what people think of mental health services.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.

Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

This year saw us tackle issues such as men and young people's mental health, complaints information and access to services.

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

We visited The harbour mental health crisis cafe to talk to staff and visitors about the care and service on offer. This report details our findings.