1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Digital Exclusion infographic report - December 2021

    Report -

    Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.

  4. Digital Exclusion full report - December 2021

    Report -

    For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.

  5. Accessing complaints information in Lewisham

    Report -

    Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.

  6. 2018 - 2019 Annual Report

    Report -

    This year saw us tackle issues such as men and young people's mental health, complaints information and access to services.

  7. 2020 - 2021 Annual Report

    Report -

    The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.

  8. Quarter four patient experience report

    Report -

    During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.

  9. Patient experience report - quarter three

    Report -

    During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.

  10. Intelligence report Feb 2019 to July 2019

    Report -

    Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.

  11. Intelligence report Oct 2018 to Jan 2019

    Report -

    Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.