1. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  2. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  3. Report -

    In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.
  4. Report -

    This year saw us tackle issues such as men and young people's mental health, complaints information and access to services.
  5. Report -

    The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.
  6. Report -

    During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.
  7. Report -

    During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.
  8. Report -

    Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.
  9. Report -

    Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.