1. Patient experience spotlight: Pharmacies

    Report -

    This report focuses on residents' experiences of pharmacies in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between October and December 2020.

  2. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  3. Lewisham health services during coronavirus (COVID-19)

    Advice and Information -

    Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.

  4. Patient experience spotlight: Black, Asian and minority ethnic experiences of hospitals

    Report -

    This report focuses on Black, Asian and Ethnic Minority experiences of hospitals in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between April 2020 and March 2021.

  5. Personalised Care Plan

    Advice and Information -

    All London residents can now create a personalised care plan that works for them.

  6. Hospital discharge report

    Report -

    We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.

  7. NHS University Lewisham Hospital Feedback Opportunity

    News -

    Have you been discharged from University Hospital Lewisham (UHL) in the past year?

  8. Get Your Child's Polio Vaccine

    News -

    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.

  9. Waiting times for hospital outpatient services in south east London NHS hospitals

    Advice and Information -

    The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.