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Take a look at our practical resources to help you make a complaint about NHS health and social care services.Event -
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This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.Report -
Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.Report -
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Last year, Beechcroft Care Home received a "requires improvement" rating by the Care Quality Commission. The care home was also flagged up by the Lewisham Safeguarding Adults Board. Therefore, we decided to carry out an Enter and View there to gather the views of the residents and staff members.Report -
In our role as the patient voice we know that men share less feedback about health and care services than women.
We ran this project to find out how men in Lewisham look after their mental health and what stops them from speaking up about their issues.Page -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below.Report -
Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.Page -
We're here to find out matters to you and to help make sure your views shape the support you need.Event -
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Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Report -
The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.Report -
Exam stress is the biggest concern for young people in Lewisham. Children and Young People’s (CYP) mental health and wellbeing is a national and local priority. Find out what people told us in our latest report.Report -
Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.Report -
Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.Report -
We visited Fieldside care home to talk to staff and residents about the care on offer at the home. This report details our findings and recommendations for improvements.Report -
We visited The harbour mental health crisis cafe to talk to staff and visitors about the care and service on offer. This report details our findings.Event -
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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Event -
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