1. Enter and view at Beechcroft care home

    Report -

    Last year, Beechcroft Care Home received a "requires improvement" rating by the Care Quality Commission. The care home was also flagged up by the Lewisham Safeguarding Adults Board. Therefore, we decided to carry out an Enter and View there to gather the views of the residents and staff members.

  2. Food for thought report

    Report -

    During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.

  3. Enter and view at Brymore House

    Report -

    We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.

  4. Social care in Lewisham

    Report -

    Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.

  5. Enter and view at Waterfield supported homes

    Report -

    We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.

  6. HWL Patient Experience Report Q3

    Report -

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.

  7. Healthwatch Lewisham Annual Report 2021-2022

    Report -

    Healthwatch Lewisham Annual Report 2021-2022

  8. Patient Experience Report - Quarter 1 (2022-23)

    Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.

  9. HWL Patient Experience Report Q2 2022/23

    Report -

    Patient Experience report Q2 2022/23 summarises residents' feedback on health and social care services.

  10. Enter and view at university hospital lewisham

    Report -

    We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.

  11. Q2 Patient Experience Report 2021/22

    Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.