Advice and Information -
Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.Report -
We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.Advice and Information -
All London residents can now create a personalised care plan that works for them.News -
Have you been discharged from University Hospital Lewisham (UHL) in the past year?News -
As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.Advice and Information -
The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.Advice and Information -
With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.Advice and Information -
Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.Report -
We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.Advice and Information -
Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.News -
Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.Advice and Information -
‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.
Organisations such as ours are aware this has been going on for way too long.Advice and Information -
Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.
News -
Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
Report -
This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.Report -
Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.Report -
We heard the experiences of over 900 residents during July- September. Find out what they told us about local health and care services.Advice and Information -
The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.Report -
We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen.Report -
Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.Report -
Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.Report -
Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.