1. The Accessible Information Standard - What you can expect from services

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    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  2. GP patient audit information

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    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.

  3. Lewisham junior citizen scheme

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    We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.

  4. Lewisham NHS long term plan

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    The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.

  5. Making sense of mental health

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    Exam stress is the biggest concern for young people in Lewisham. Children and Young People’s (CYP) mental health and wellbeing is a national and local priority. Find out what people told us in our latest report.

  6. Accessing complaints information in Lewisham

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    Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.

  7. Enter and view at Harbour cafe

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    We visited The harbour mental health crisis cafe to talk to staff and visitors about the care and service on offer. This report details our findings.

  8. Registering with your GP: understanding your rights

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    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  9. South East London NHS Long term plan

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    The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.

  10. Do you need help travelling to NHS services?

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    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  11. Looking after your mental health

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    we teamed up with our Healthwatch colleagues in Bexley and Greenwich to be part of the first ever joint Bexley, Greenwich and Lewisham Learning Disability Big Health Day. Read our report to find out what people think of mental health services.

  12. Where can I go for support for my mental health as a parent?

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    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.