1. LAS Strategy

    Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.

  2. CQC report: Manley Court Care Home

    Report -

    A CQC report has been published for Manley Court Care Home, New Cross

  3. Healthwatch Lewisham Annual Report 2022-2023

    Report -

    Healthwatch Lewisham Annual Report 2022-2023.

  4. Banking on a meal

    Report -

    This study was conducted by Healthwatch’s Community Engagement Officer, who visited 5 food banks across the boroughs of Bromley and Lewisham. Those in attendance were informally interviewed about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough.

  5. Seldom heard speaking up

    Report -

    In late 2015, Healthwatch Lewisham engaged with communities that don’t speak English as their first language including Vietnamese, Tamil, Polish, Turkish and Refugee groups. We engaged with 95 individuals which covered a broad range of demographics. Many people engaged with were parents or carers and many recognised themselves as being disabled.

  6. The Polish community access to health services

    Report -

    Through this report, Healthwatch Bromley and Lewisham draws attention to the experiences of access to health and social care services faced by members of the Polish community living in Lewisham.

  7. The Experience of Outpatients

    Report -

    In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.

  8. Patient Experience Report- Quarter 3

    Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.

  9. Q1 Patient Experience Report 2023/24

    Report -

    From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.

  10. Q2 Patient Experience Report - July - September 2023

    Report -

    From July – September 2023, Healthwatch Lewisham has compiled over 1,000 reviews of and conducted over 40 visits to local healthcare services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability

  11. See hear now

    Report -

    Healthwatch Lewisham is proud to share our See Hear Now report which explores issues of access to health and wellbeing services for people with sensory impairments and learning disabilities.

  12. The Refugee community and access to health services

    Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the refugee community living in Lewisham.

  13. The Tamil community and access to health services

    Report -

    Through this report, Healthwatch Lewisham draw attention to experiences of access to health and social care services faced by members of the Tamil community living in Lewisham.

  14. The Turkish community and access to health services

    Report -

    Through this report, Healthwatch Lewisham draws attention to the experiences of access to health and social care services faced by members of the Turkish community living in Lewisham.

  15. The Vietnamese community and access to health services

    Report -

    Through this report, Healthwatch Bromley and Lewisham draw attention to experiences of access to health and social care services faced by members of the Vietnamese community living in Lewisham.