News and reports

As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.

Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.

In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.

We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.

Read what people told us about services in the last three months.

We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.

Five things you should expect from home care, domiciliary care or help in the home.

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

We visited Manley Court to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations we put to the service after our visit.

Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.

In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.

We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.