News and reports

The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.

Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.

This year saw us tackle issues such as men and young people's mental health, complaints information and access to services.

We visited The harbour mental health crisis cafe to talk to staff and visitors about the care and service on offer. This report details our findings.

We visited Fieldside care home to talk to staff and residents about the care on offer at the home. This report details our findings and recommendations for improvements.

Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.

Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.

Exam stress is the biggest concern for young people in Lewisham. Children and Young People’s (CYP) mental health and wellbeing is a national and local priority. Find out what people told us in our latest report.

The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.

Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.

In our role as the patient voice we know that men share less feedback about health and care services than women.
We ran this project to find out how men in Lewisham look after their mental health and what stops them from speaking up about their issues.

Last year, Beechcroft Care Home received a "requires improvement" rating by the Care Quality Commission. The care home was also flagged up by the Lewisham Safeguarding Adults Board. Therefore, we decided to carry out an Enter and View there to gather the views of the residents and staff members.