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News and reports

Executive Summary: Ladywell Unit, Enter and View Report

Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in February 2023, to Ladywell Unit, based at University Hospital Lewisham. It houses two wards, Wharton and Powell, that provide services for women and men, respectively, with acute psychiatric illnesses. 
29 November 2023
Report

Ladywell Unit (Powell Ward), Enter and View Report

Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in February 2023, to the Powell Ward of the Ladywell Unit, based at University Hospital Lewisham. It provides services to men aged 18-65 with acute mental health problems. During the visit we talked to service users, staff, and management.
13 November 2023
Report

Ladywell Unit (Wharton Ward), Enter and View Report

Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in  February, 2023, to the Wharton Ward of the Ladywell Unit, based at University Hospital Lewisham. It provides services to women ages 18-65, with acute psychiatric illness. During the visit we talked to service users, staff, and management. 
13 November 2023
Report

Q1 Patient Experience Report 2023/24

From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.
9 November 2023
Report

Healthwatch Lewisham Annual Report 2022-2023

Healthwatch Lewisham Annual Report 2022-2023.
27 June 2023
Report

Manley Court Care Home, Enter and View Report

Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in March 2023 to Manley Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences.
20 June 2023
Report

Mpower Learning Disability Home, Enter & View Report

Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in January 2023 to M Power Care Home in Catford. During our visit, we spoke with staff, family, and service users about their experiences.

15 June 2023
Report

Q4 Patient Experience Report 2022/23

We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.

This is what they told us.
29 May 2023
Report

Patient Experience Report- Quarter 3

Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.
11 May 2023
Report

Leah Lodge Enter & View Report

Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in November 2022 to Leah Lodge, a residential care home in Blackheath. During our visit, we spoke with staff, family, and service users about their experiences.
20 April 2023
Report

CQC report: Care Outlook (Forest Hill)

A CQC report has been published for Domiciliary care service, Care Outlook (Forest Hill).
24 March 2023
Report

The Experience of Outpatients

In 2022, Lewisham and Greenwich NHS Trust (LGT) commissioned Healthwatch Bexley, Healthwatch Greenwich and Healthwatch Lewisham to jointly deliver an extensive engagement programme over six weeks to understand the experience of patients when using LGT outpatient services with a particular focus on access and communication.
22 March 2023
Report

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