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Advice and Information

Elderly gentleman standing in front of a Healthwatch banner
What to expect when waiting for care
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
6 September 2021
Man standing infront of an ambulance
What should I expect after being referred for mental health support?
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
Healthwatch Volunteer at a community event speaking to a woman in a wheelchair
What support can I get as a carer?
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
25 November 2020
Woman stood in front of an ambulance
Getting the most out of the virtual health and care experience
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Healthwatch staff member standing outside
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
A mother with her son and daughter in a park
Someone I love has died - where can I find support
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020
Woman sitting on a picnic blanket with her baby
Where can I go for support for my mental health as a parent?
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019
Two women walking next to an ambulance
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Dental tools
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
A man and a woman standing looking at the camera
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Three Healthwatch staff members standing outside a hospital
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Two women stood in a courtyard with their arms round each other
What should you expect from home care services?
Five things you should expect from home care, domiciliary care or help in the home.
29 August 2017

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