1. Seldom heard speaking up

    Report -

    In late 2015, Healthwatch Lewisham engaged with communities that don’t speak English as their first language including Vietnamese, Tamil, Polish, Turkish and Refugee groups. We engaged with 95 individuals which covered a broad range of demographics. Many people engaged with were parents or carers and many recognised themselves as being disabled.

  2. The Polish community access to health services

    Report -

    Through this report, Healthwatch Bromley and Lewisham draws attention to the experiences of access to health and social care services faced by members of the Polish community living in Lewisham.

  3. Banking on a meal

    Report -

    This study was conducted by Healthwatch’s Community Engagement Officer, who visited 5 food banks across the boroughs of Bromley and Lewisham. Those in attendance were informally interviewed about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough.

  4. Lewisham NHS long term plan

    Report -

    The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.

  5. Accessing complaints information in Lewisham

    Report -

    Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.

  6. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  7. South East London NHS Long term plan

    Report -

    The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.

  8. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.