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The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.Advice and Information -
‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.
Organisations such as ours are aware this has been going on for way too long.News -
As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.Advice and Information -
Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.
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Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.
Advice and Information -
King's Fund developed helpful information about how GPs in England are set up and commissioned.Advice and Information -
An interactive Wellbeing Map packed with local activities, events and locations in South East London has been produced.
Advice and Information -
The best way to help protect your child against severe illness from polio, flu, measles, mumps, rubella, and other childhood diseases is to get them up to date with their routine vaccinations.
If you or your child are not registered with a GP, they can still get free vaccinations – contact a GP surgery.
Advice and Information -
Do you #KnowTheHigh5 symptoms of bowel cancer?
Report -
Healthwatch Lewisham is proud to be presenting the Quarter 3 Report from 2022-2023. The report is a general overview of the work we have done for the Patient Experience programme, within the last three months and gives great insight into the health and social care needs of the people within our community.Report -
We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.
This is what they told us.Report -
From April to June 2023, Healthwatch Lewisham compiled over 1,000 reviews on patient experiences in GPs, hospitals, and other health services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availability.Report -
From July – September 2023, Healthwatch Lewisham has compiled over 1,000 reviews of and conducted over 40 visits to local healthcare services. Lewisham residents responded to how they were treated by hospital staff, quality of treatment, and appointment availabilityAdvice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.